Money-Back Guarantee

30-Day Money-Back Guarantee Policy

At The Bearded Butchers, we are committed to your satisfaction. We stand behind our products with a 30-day money-back guarantee, ensuring that if you’re unhappy with your purchase, we’ll make it right.

Our Commitment

We want every customer to be delighted with their purchase from our website. If for any reason you’re not satisfied, our 30-day money-back guarantee allows you to return your product for a refund of the purchase price, minus any shipping or other fees.

Policy Details

• Time Frame: You may return the product within 30 days from the date of purchase.
• Refund Amount: We’ll refund the purchase price of the product, excluding any shipping or handling fees.
• How to Return: To start the return process, contact our customer service team at customerservice@beardedbutchers.com with your order number and the reason for your return.
• Exclusions: Certain items, such as clearance items, mystery apparel or 'used' items are not eligible for our Money Back Guarantee. 

Refund Process

• Processing Time: Once we receive your request, we’ll process your refund within 5-7 business days.
• Payment Method: The refund will be issued to the original payment method used for the purchase.

Need Help?

If you have questions or need assistance with your return, our customer service team is here for you. Reach out to us at customerservice@beardedbutchers.com, and we’ll ensure your experience with The Bearded Butchers meets your expectations.